Generally speaking, REAL.video tracks the minimal amount of information necessary to perform its intended functions. This means that for "content creators," REAL.video tracks user logins, user emails and other information necessary to operate and maintain that account. For end users who are watching videos but not uploading videos, very little information is tracked: Mostly just web server log information such as IP address, session cookies (which expire quickly) and a list of the videos which were access. This information, however, is not maintained across multiple sessions, and because end users never log in, we do not possess any persistent record of the videos a particular end user watches, nor the search terms they are entering.
REAL.video strives to avoid all Google components and does not intentionally use any tracking technology from Google such as Adwords, Adsense, Analytics or other similar technologies. Because Google's technology has infiltrated so much of the code base used in delivering internet services, it is possible there may be small Google components lurking in software components used by REAL.video, but our intention is to identify and remove or replace all such components as they are discovered in order to provide a 100% Google-free experience. (If you find a Google component anywhere in our code, please alert us via support.real.video so that we may work to remove that code.)
REAL.video ("Webseed, LLC") does not, under any conditions, sell any information about its users to any third party entity of any kind. Furthermore, REAL.video does not share any information about its users with any deep state / intelligence community operations unless ordered to do so by a legally valid court order. Because we are located in the United States, we must comply with U.S. court orders. Where permissible by law, we will make reasonable efforts to alert individual users when a law enforcement / court order request is made for their information.
When you sign up for or use REAL.video as a content creator (a video uploader), you give us certain information voluntarily. This includes your name, email address, profile photo, comments, and any other information you give us. You can also choose to share videos with us. If you buy something on shop.REAL.video, we collect payment information, contact information (address and phone number) and details of what you bought. If you buy something for someone else on REAL.video, we collect their delivery details and contact information.
Whenever you use any website, mobile application or other internet service, certain information gets created and logged automatically. The same is true when you use REAL.video. Here are some of the types of information we collect:
We use the information we collect to provide the Service to you. Our aim is to provide you access to video content, comment content and other content of interest to you, without engaging in the kind of "psychological profile" tracking often pursued by more prominent video websites. In order to provide a quality user experience, we use your information to:
In addition and for similar reasons, we have a legitimate interest in using your information in these ways. It is also fundamental to the nature of the Service we provide. In short, it's necessary for us to do these things in order to make the Service relevant, interesting and personal to you, and it is in both of our interests for us to do that.
We also have a legitimate interest to improve REAL.video, maintain our relationship with you, and protect users. We both benefit when we use your information to:
In addition to the specific circumstances above, we'll only use your information with your consent in order to:
REAL.video is a worldwide service. By using our products or services, you authorize us to transfer and store your information outside your home country, including in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your personal information in such countries may not be equivalent to those of your home country.
Our goal is to give you simple and meaningful choices regarding your information. If you have a REAL.video account, many of the choices you have on REAL.video are built directly into REAL.video or your settings. For example, you can:
You also have choices available to you through the device or software you use to access REAL.video. For example:
To learn more about these choices, please see the information provided by your device or software provider.
Anyone can see the public videos you create and the profile information you give us.
When you buy something on shop.REAL.video using your payment card, we share information necessary for you to make your purchase, such as your payment card information, contact information, and other information about the transaction with the e-commerce processor used by shop.REAL.video.
Under narrow circumstances such as being ordered to do so by a court of law, we may share information with law enforcement agencies or government agencies. We only share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or REAL.video; or to detect, prevent, or otherwise address fraud, security or technical issues.
If we were to engage in a merger, acquisition, bankruptcy, dissolution, reorganisation, or similar transaction or proceeding that involves the transfer of the information described in this Policy, we would share your information with a party involved in such a process (for example, a potential purchaser).
We keep your information only so long as we need it to provide REAL.video to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.
Children under 13 are not allowed to use REAL.video.
We may change this policy from time to time and if we do, we'll post any changes on this page. If you continue to use REAL.video after those changes are in effect, you agree to the new policy. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.
The best way to get in touch is through support.real.video.
Effective Date July 1, 2018